Bilingual First Notice of Loss Representative

Processes initial loss reports from policyholders. Collects incident details including date, time, cause, and description. Guides customers through claims process. Routes cases to appropriate adjusters. Handles urgent and complex claims. Maintains detailed interaction records.

Strong interpersonal and customer service skills. Excellent organizational skills. Meticulous documentation. Basic insurance policy understanding. Bilingual Spanish/English required.

401(k), health, dental, vision, PTO, flexible scheduling.